Data we collect
A username (it can be made up), a password that you choose, and a public name so your contacts can recognise you (it can also be made up). No email. No phone number. No data that links you to a real person.
For an exhaustive detail of all fields we store, how we protect them, and how long we keep them, see our Transparency Manifesto
Legal basis for processing
The processing of your data is based on the following legal bases of the General Data Protection Regulation (GDPR)
- Performance of a contract
- Legitimate interest
- Legal obligation
Your messages
They never touch our disks. They are encrypted on your device and decrypted on your contact's device.
Metadata
We do not keep records of who you talk to or when.
Data retention
Each type of data has a different retention period, detailed in our Transparency Manifesto
- Account data: until you delete your account.
- Sessions: maximum 24 hours.
- Connection signals: maximum 60 seconds, in memory only.
- Linking requests: maximum 3 days.
- Payment records: permanent (tax obligation). These records are completely anonymous: they only contain the amount and date of the payment, in order to issue the corresponding sales receipt. They do not include any data linking the payment to a specific user.
Data location
All our servers are located in Germany
Payments are processed through external payment gateways. These gateways may process transaction data in accordance with their own privacy policies. We do not receive or store any personal data from the payer — we only receive a confirmation and an amount.
Anonymous measurement
On the landing page (not in the application) we perform anonymous visit measurement on our own servers hosted in Germany. No cookies, no IP address, no identifying anyone, and no sharing data with third parties.
Legal basis:
Right to object:
Your rights
You can delete your account and all your associated technical data with a single click. No questions asked.
Under the GDPR and the Spanish LOPDGDD, you have the right to:
- Access:
- Rectification:
- Erasure:
- Portability:
- Restriction of processing:
- Objection:
To exercise any of these rights, write to us at hola@menzuri.com
If you believe we have not adequately addressed your rights, you can file a complaint with the Data Protection Commission (DPC)
Minors
Solo2 is not intended for children under 14 years of age (in accordance with Article 7 of the Spanish LOPDGDD). We do not knowingly collect data from children under that age. If we discover that a child under 14 has created an account, we will delete it.